![]() He bumps the price up 5,000 more after not answering his phone for a few days. He tries to get me to buy one I don't want for 10,000 more. One month later, he tells me he cannot get it for me. I was assured that if I put 1000 down I could get the new vehicle I wanted in 2 months. I found that everything he said eventually turned out to be a lie. To be specific, my salesperson was Kelsey Layton. At the level of deception I experienced, I can only describe the business practices of Serra Toyota as a scam. I would like to just accept it as how the car business is, but I cannot. I was less of a customer and more of a mark to the salesperson. I can honestly say that this was the worst experience I have had with a car dealership. ![]() Located in Birmingham, AL / 125 miles away from Tupelo, MSĤWD, ABS brakes, Active Cruise Control, Electronic Stability Control, Front dual zone A/C, Illuminated entry, Low tire pressure warning, Traction cont. Cocky, arrogant, and prone to sudden outbursts. Needless to say, won’t ever return to this dealership. “Rooster” continued to cuss in a lobby filled with customers calling me a “xxxxx” and had to be escorted out of the lobby by a manager. I located a manager on my own and informed them what was going on. When I asked to speak to his supervisor, he refused to tell me who his boss was. As we were walking out of the dealership, he proceeded to follow us outside and yell “xxxxing waste of my time” at us as we walked away. ![]() When we weren’t comfortable with the payment and rates he presented we decided to leave. My wife and I drove to this dealership to look at a Jeep. Toyota Tacoma that is well equipped and includes these key features and benefits, LIMITE. Located in Springfield, MO / 326 miles away from Tupelo, MSĬorwin Chrysler Dodge Jeep Ram Fiat is pleased to offer this. ![]()
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